It is an act to provide for the delivery of notified public services to the people of the state of Assam within the stipulated time limit and for matters connected therewith and incidental thereto. The Assam government passed the RTPS Act in 2012.
Visit the Sewa Setu portal. Click on “Register” or “Login” on the homepage. This is located in the top right corner or the Login card of the portal. For new users click on "New User" and enter your mobile number and OTP, then provide personal details (name, DOB, etc.). Create login credentials. Submit the registration form. Check for a confirmation message. Login to your account.
This Act will help citizens access services in a time-bound manner and create a formal appellate process in the case of non-compliance.
Citizens can apply for any of the services notified under the ARTPS Act at this ARTPS Portal or any Public Facilitation Centre (PFC) or any Citizen Service Centre (CSC).
The citizen shall receive an acknowledgment after submission of the application by the Designated Officer or his/her authorized representative.